A wealth of innovation has happened since the 2008 financial crisis. Driven by fresh competition and higher customer expectations, it’s more important than ever that financial services firms invest in new technologies to stay relevant. The industry is now entering a new decade in which the public cloud is starting to become the new dominant
The COVID-19 pandemic has forced a sudden shift from physical to digital. For months, financial services firms have had to swiftly put in place solutions to try to minimise the impact to employee productivity and client service when operating remotely. Now, more than ever, firms are turning to IT innovations to digitally transform their organisation.
Expanding upon the CloudHealth QBR process, the Robert Half Cloud Centre of Excellence has developed a repeatable process for identifying cost saving opportunities and ensuring that action is taken on them. This session will provide information on how the process was started, how it continues to evolve, and how other companies can develop their own
The efficiency of any operations department within financial services depends on workflow. Saving employees time and making the team more efficient through automation will enable a company to do more with less stress or frustration, especially when working remotely during the coronavirus crisis. Efficiency leads to bigger bottom-line profits. To streamline work processes and improve
Banks have traditionally failed to cater to customers in the small and medium-sized enterprises (SMEs) segment because banks incorrectly offer repacked retail products. Read More
Open banking is already improving internal corporate banking processes, workflows and product management – yet more change is set to come as banks look to adopt APIs at increasing scale, and this presents challenges to those held back by challenges with implementing APIs. While innovation and the digitalisation of corporate banking gathers pace, institutions must
Recent market disruptions, including COVID-19 have highlighted that innovation to front-office engagement channels alone is not enough. To truly become customer-focused, financial institutions must solve the fragmentation of systems and processes that are found in middle and back-office operations. They need a single system of record that provides a complete lens into the customer experience
Mobile app protection should not require a choice between getting it done fast and getting it done right. Financial institutions now have a range of mobile apps to support both customers and remote employees across lines of business and products. Software-as-a-Service (SaaS) has gone from the cutting edge to the norm, but that doesn’t mean
Digital Transformation can help organizations cater to the personalized needs and societal priorities of their customers, unlocking a brighter, human-centered future of financial services.
The banking and financial services industry is severely affected by the global financial crises. They are in a state of flux due to regulatory confinements and the market’s increasing demands. For the past few years, the banking and financial services sector has been under intense pressure to meet market expectations while complying with strict regulations.