PCI Pal® , the global provider of secure payment solutions, is working closely with Talkdesk, the global customer experience leader for customer-obsessed companies, to provide a growing list of customers with innovative customer service and security capabilities. The companies’ expanding customer list includes Air Business, Metabolic Living, Resideo, Scotts, Tucows, and Weekendesk.
As a Talkdesk AppConnect partner, PCI Pal offers secure payment solutions for Talkdesk to resell to thousands of customers worldwide, enhancing the Talkdesk suite of integrations, which includes more than 80 industry-leading applications that enable businesses to rapidly expand their contact center capabilities. With fraud on the rise – taking only 14 months to reach an added one million complaints according to the FBI’s Internet Crime Complaint Center (IC3) – companies are prioritizing their customers’ personal data more than ever and integrating additional security solutions into their contact centers. As Talkdesk helps companies build custom contact center solutions leveraging the Talkdesk CX Cloud platformTM, customers can further look to PCI Pal to ensure this process embeds advanced security practices into the solution to safeguard customers’ financial information.