Worldline, a global leader in payment services, announces the expansion of its partnership with ING Bank N.V., the international Dutch bank. Worldline will handle the issuance and processing of debit and credit cards for ING in select countries, based on signed agreements over a period of years.

As part of the expanded agreement, ING is outsourcing its release processing operations to Worldline. Leveraging its technology and know-how, Worldline will help ING focus on its core business, supporting the bank’s growth ambitions.

ING conducts its card issuance operations in a number of countries around the world and outsources issuance services to its operations. Outsourcing these services allows banks and other financial institutions to better focus their businesses on adding value to customers, reducing operating costs and maximizing resources. force. By partnering with Worldline, ING can count on high-quality card issuance services backed by state-of-the-art technology, lower operating costs and state-of-the-art capabilities. This enables ING to offer its customers a wide range of issuance solutions that are fully compliant with all regulations, locally and globally.

“ING and Worldline have been partners in various countries for over three decades. We are very proud that ING is not only prolonging this partnership but also extending the number of countries and services. By outsourcing card issuing processing services to us, ING can focus on creating value for their customers by re-inventing digital journeys. This agreement highlights Worldline’s unique position in being able to support banks in their outsourcing strategy. Not only the Netherlands but across Europe – and beyond.”

Alessandro Baroni, Deputy Head of Financial Services at Worldline.