TRANSFORM YOUR CUSTOMER EXPERIENCE WITH MODERN INFORMATION MANAGEMENT
UK financial services firms are storing critical customer information and content – on average – across nine different systems, according to new research by Nuxeo. Additionally, a staggering 80% of respondents indicated that their information systems also aren’t integrated.
Not only does this have a significant impact on operational efficiency, it is also negatively impacting customers’ experiences as well. And with the specter of GDPR and other consumer privacy legislation looming, many organisations are finding it impossible to respond to these regulations and resulting customer inquiries.