The coronavirus crisis has led the financial services industry to expedite its digital transformation journey, which is at the crux of having a competitive advantage in 2020/21. In fact, 56% of respondents in a recent Omdia financial services survey said their focus on digital transformation projects has increased as a result of COVID-19. But only
Recent market disruptions, including COVID-19 have highlighted that innovation to front-office engagement channels alone is not enough. To truly become customer-focused, financial institutions must solve the fragmentation of systems and processes that are found in middle and back-office operations. They need a single system of record that provides a complete lens into the customer experience
As mobile banking use surges worldwide in response to COVID-19 and its associated lock-downs, a corresponding rise in mobile banking fraud continue to increase in prevalence and sophistication. The December 2020 discovery of an “evil emulator farm” made clear that mobile fraudsters can now automate their processes. As a result, they are able to easily
How do you secure customer data while still innovating and improving your customer’s digital experience? Financial services organisations continue to accelerate their digital transformation and adopt technology such as cloud-based applications and application programming interfaces (APIs). Meanwhile, hackers remain alert, looking for new ways in but also not giving up on “old” tactics such as
The UK was among the first to mandate open banking and the sharing of transaction data between financial service providers and third parties. Open finance is the next step after open banking. By enabling other types of data to be shared, such as investments, insurance, mortgages, loans, savings, and pensions, open finance enables creation of
COVID-19 has caused an accelerated shift from branch account opening to digital account opening. But the challenge for many financial institutions is that there is friction in the online account origination process, especially when it comes to identity and authentication. Read More
Envestnet | Yodlee hosted a discussion with FinTech Futures and three financial sector experts to explore the open finance landscape and draw comparisons with its older sibling – open banking. US software firm Envestnet | Yodlee offers account aggregation services. The difference being, it opens up access to a wider variety of accounts than many
Building a payment card industry (PCI)-compliant cardholder data environment is a time-consuming and costly project that often delays critical time-to-market timelines more than many organisations can afford, especially start-ups. Outsourcing compliance, including PCI compliance, and security to a knowledgeable partner like Very Good Security (VGS) can help businesses get to market faster and decrease the
However, critical business information is often exchanged through documents or content. These documents are a crucial part of a slew of business processes, from customer service, sales, and operations to payroll, legal, and marketing. Forward-thinking organisations are engaging with artificial intelligence (AI) and machine learning (ML) to automatically identify key information within all types of
Mobile app protection should not require a choice between getting it done fast and getting it done right. Financial institutions now have a range of mobile apps to support both customers and remote employees across lines of business and products. Software-as-a-Service (SaaS) has gone from the cutting edge to the norm, but that doesn’t mean
Online, September 16, 2021
Online, September 16, 2021 Everyone is very welcome to the next online conference of Startup Disrupt! In September we’ll live stream an amazing event around Fintech 2021, which will be about trends in cryptocurrencies, artificial intelligence trends, fintech, innovation and other interesting topics. We will host 2 amazing panel discussions and speakers who are the
Digital Transformation can help organizations cater to the personalized needs and societal priorities of their customers, unlocking a brighter, human-centered future of financial services.
