A wealth of innovation has happened since the 2008 financial crisis. Driven by fresh competition and higher customer expectations, it’s more important than ever that financial services firms invest in new technologies to stay relevant. The industry is now entering a new decade in which the public cloud is starting to become the new dominant
The COVID-19 pandemic has forced a sudden shift from physical to digital. For months, financial services firms have had to swiftly put in place solutions to try to minimise the impact to employee productivity and client service when operating remotely. Now, more than ever, firms are turning to IT innovations to digitally transform their organisation.
Expanding upon the CloudHealth QBR process, the Robert Half Cloud Centre of Excellence has developed a repeatable process for identifying cost saving opportunities and ensuring that action is taken on them. This session will provide information on how the process was started, how it continues to evolve, and how other companies can develop their own
The efficiency of any operations department within financial services depends on workflow. Saving employees time and making the team more efficient through automation will enable a company to do more with less stress or frustration, especially when working remotely during the coronavirus crisis. Efficiency leads to bigger bottom-line profits. To streamline work processes and improve
90% of IT leaders in financial services believe their firm will need to invest in digital projects just to survive the rapidly changing market. Today, digitalisation is not only an important strategic development, it’s a fight for survival. While this provides a new direction for the industry, the reality is that IT leaders and developers
SMEs in particular, hard hit by physical constraints, acutely need to be digitally connected and empowered towards identifying sales and service opportunities. Banks and financial institutions can offer this through bundling their core services and functionality along with digital enablement tools. Curation through security and finance would easily make them a one stop shop. Read
The global pandemic brings the need for effective digital identity as physical distancing measures are imposed worldwide. Remote access to financial services is more in demand than ever, however there are a wide range of risks when engaging with consumers in a faceless environment. In this free webinar, Rahim Kaba from OneSpan and Ignacio Del
With changing regulations, increased demand and market unrest, the banking industry is more complicated than ever. Financial institutions have realised the necessity to change with the market. Major banks are now looking for agile and innovative solutions. They want to improve customer experience, speed up loan decisions and provide the best service for their customers
One specific area that’s come under the spotlight is lending. The digitalisation of a financial institution’s lending process is no longer an option, but a requirement in this current economic climate. Firms must consider the compelling benefits of artificial intelligence (AI) when digitalising their credit process in order to overcome the COVID-19 economic crisis and
Banks have traditionally failed to cater to customers in the small and medium-sized enterprises (SMEs) segment because banks incorrectly offer repacked retail products. Read More
Open banking is already improving internal corporate banking processes, workflows and product management – yet more change is set to come as banks look to adopt APIs at increasing scale, and this presents challenges to those held back by challenges with implementing APIs. While innovation and the digitalisation of corporate banking gathers pace, institutions must
Digital and mobile banking are under attack – and the threats are increasingly faster, more sophisticated, and automated. Fraud managers and analysts face a round-the-clock battle as they try to identify and stop fraud before customers are affected. To help financial institutions manage the risks without shifting the burden to the customer, our security experts
