SMEs in particular, hard hit by physical constraints, acutely need to be digitally connected and empowered towards identifying sales and service opportunities. Banks and financial institutions can offer this through bundling their core services and functionality along with digital enablement tools. Curation through security and finance would easily make them a one stop shop. Read
The global pandemic brings the need for effective digital identity as physical distancing measures are imposed worldwide. Remote access to financial services is more in demand than ever, however there are a wide range of risks when engaging with consumers in a faceless environment. In this free webinar, Rahim Kaba from OneSpan and Ignacio Del
With changing regulations, increased demand and market unrest, the banking industry is more complicated than ever. Financial institutions have realised the necessity to change with the market. Major banks are now looking for agile and innovative solutions. They want to improve customer experience, speed up loan decisions and provide the best service for their customers
One specific area that’s come under the spotlight is lending. The digitalisation of a financial institution’s lending process is no longer an option, but a requirement in this current economic climate. Firms must consider the compelling benefits of artificial intelligence (AI) when digitalising their credit process in order to overcome the COVID-19 economic crisis and
Banks have traditionally failed to cater to customers in the small and medium-sized enterprises (SMEs) segment because banks incorrectly offer repacked retail products. Read More
Open banking is already improving internal corporate banking processes, workflows and product management – yet more change is set to come as banks look to adopt APIs at increasing scale, and this presents challenges to those held back by challenges with implementing APIs. While innovation and the digitalisation of corporate banking gathers pace, institutions must
Digital and mobile banking are under attack – and the threats are increasingly faster, more sophisticated, and automated. Fraud managers and analysts face a round-the-clock battle as they try to identify and stop fraud before customers are affected. To help financial institutions manage the risks without shifting the burden to the customer, our security experts
The coronavirus crisis has led the financial services industry to expedite its digital transformation journey, which is at the crux of having a competitive advantage in 2020/21. In fact, 56% of respondents in a recent Omdia financial services survey said their focus on digital transformation projects has increased as a result of COVID-19. But only
Recent market disruptions, including COVID-19 have highlighted that innovation to front-office engagement channels alone is not enough. To truly become customer-focused, financial institutions must solve the fragmentation of systems and processes that are found in middle and back-office operations. They need a single system of record that provides a complete lens into the customer experience
As mobile banking use surges worldwide in response to COVID-19 and its associated lock-downs, a corresponding rise in mobile banking fraud continue to increase in prevalence and sophistication. The December 2020 discovery of an “evil emulator farm” made clear that mobile fraudsters can now automate their processes. As a result, they are able to easily
