Customers in today’s market expect excellent delivery experiences. They aim to improve parcel movement visibility, traceability, transparency, and sustainability. In fact, if their cherished brand falls short of these expectations, customers are willing to switch to alternatives. It is obvious that a lack of visibility into supply chain operations won’t do. How then, can supply
Studies show that after a major bank introduced a credit card that was designed to inspire emotional connections with holders, its use increased by 70%. Another showed that emotional connections can increase customer lifetime value by up to 800% for financial services firms. In this video, Business Development Manager for Digital Banking, Ahmed Khidhir breaks
In 2021, US$6.6 billion has been spent on blockchain solutions. This technology not only underpins the global cryptocurrency market, but also provides unique utility to other industries, such as healthcare, logistics, and real estate. Blockchain is a decentralized digital ledger made up of blocks that store data on a peer-to-peer (P2P) network. Once the information
Environmental concerns, economic uncertainty, the cost of living crisis and global trade issues are just a few of the macro issues facing businesses today. In this uncertain environment, the challenges faced by CFOs are constantly changing and so is the need for the best methods and tools to help finance teams be more agile. Old-fashioned
Nasdaq’s automated quotes in the mid-1970s and online shopping in the mid-1980s were disruptive technologies for the financial industry. The latest disruptive fintech innovation, cryptocurrency, is gaining popularity with consumers, businesses, and government agencies. Large corporations and governments are particularly interested in the underlying technology of cryptocurrencies known as the blockchain. In fact, many organizations
People increasingly look forward to paying various suppliers thanks to the use of mobile phones and numerous applications. Integrating a payment gateway is crucial if you want to create financial eCommerce software that will increase sales and enhance user experience. According to statistics, 73% of all mobile phone users have made a transaction and paid
Oct 11, 2022
Oct 11, 2022 Major players in FinTech are revolutionizing the customer experience with big data analytics and AI technology. From real-world use cases such as predictive modeling for fraud detection, risk assessment, customer experience enhancement, identity management, and much more, this Summit will share insights and strategies on how financial institutions can edge out the
From the first ATM in the 1960s to the rise of smartphones that led to mobile banking in the 2000s, and now the digital age bursting with super apps and fintech, The financial industry has evolved to improve the customer experience. While customers may choose a financial product or service because of its functionality and
While financial data has always been considered sensitive, the growing number of companies working with sensitive data has brought renewed attention to the issue. Financial institutions are among the most targeted by hackers due to the large amount of critical customer data they handle. Any loss of personally identifiable information (PII) can lead to lawsuits,
Even before the pandemic hit, sectors like retail, gaming or e-healthcare moved quickly to embrace the speed, convenience and experience of digital services – led by technology pioneers like Amazon or Google. Despite the availability of online tools and support via apps or chatbots, traditional banks and financial institutions have traditionally encouraged consumers to visit
The Twitter vs. Elon Musk issue should serve as a lesson to any company built on user numbers: quantity does not equate to quality. Banks and FinTechs must now switch from a growth-focused strategy to one that caters to the demands of its key demographics and fosters loyalty in order to become profitable, powerful, and
Financial services, like many other aspects of the global economy, have been profoundly influenced by the pandemic and the war happening in Ukraine. Since then, FinTechs had to learn how to lead the financial services sector in a period of severe challenges. FinTech has been a key booster of digital payments as consumers have quickly
