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BANKING CUSTOMER CENTRICITY WITH JOURNEY ORCHESTRATION


Wednesday, September 21, 2022 | 5:00 PM BST

Wednesday, September 21, 2022 | 5:00 PM BST Some leaders think customer journeys are a series of clicks on the website or steps in a process or workflow. Most firms believe that journeys are something they can control. Customer experience (CX) leaders attempt to steer consumers from point A to B to C to improve

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Featured News

BINANCE AND MASTERCARD LAUNCH PRE-PAID CRYPTO CARD


In partnership with Mastercard, crypto giant Binance is launching its pre-paid card offering cryptocurrency “rewards” on customers’ purchases. As a result of the cooperation, Binance will launch its cryptocurrency debit card in Argentina, making that nation the first in Latin America to do so. The Credencial Payments-issued Binance Card enables customers in the area with a legitimate national

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Articles

WHY BANKING CIOS SHOULD EMBRACE OPEN BANKING?


It is obvious now, five years later, that those worries were unjustified. Five million open banking-driven payments were made by UK businesses and consumers in May 2022 alone. In the same month, the open banking community in the UK made a record 1 billion API calls. So, rather than being a limiting action by the

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Articles

WHAT DOES THE FUTURE OF ACCOUNTING LOOK LIKE?


The moment is now for accountants to position themselves as essential in their roles during this transitory period in a world full of uncertainty, disruption, and change. according to John Edwards, the organization’s chief executive officer (IFA) Just a quarter of those surveyed (25 percent) admitted to feeling “totally confident” about their future within the

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Trending News

THOMA BRAVO TO ACQUIRE PING IDENTITY FOR $2.8B


A renowned software investment firm, Thoma Bravo, has entered into a definitive agreement to purchase Ping Identity, a supplier of the Intelligent Identity solution for the enterprise, for $28.50 per share in an all-cash deal with an Enterprise Value of almost $2.8 billion. The offer is valued at about 63 percent more than Ping Identity’s

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Featured News

OHIO’S KEYBANK TAPS QUAVO FOR DISPUTE MANAGEMENT PLATFORM


Ohio-based KeyBank has tapped fintech Quavo for its QFD automated dispute management platform. When a credit transaction is contested or fraud is discovered, KeyBank will implement the cloud-based QFD system to streamline its fraud and dispute procedures and automate the manual tasks needed, from claim intake and investigation to claim resolution and recovery. “We are