Synechron Scales ServiceNow Capabilities with Integration of RapDev, Calitii, and Waivgen
Synechron, a global leader in digital transformation consulting, has announced the launch of a dedicated worldwide ServiceNow business following its acquisitions of RapDev, Calitii, and Waivgen. By uniting the three firms under a single banner, Synechron is establishing the largest ServiceNow practice focused on financial services, while also extending its expertise across multiple other industries. The new entity will harness ServiceNow’s powerful cloud-based platform to drive workflow transformation and embed AI across mission-critical operations.
Traditionally recognized for its work in banking, financial services, and insurance, Synechron is now positioned to expand its reach into sectors such as healthcare, pharmaceuticals, energy and utilities, and aviation. The combined strengths of RapDev, Calitii, and Waivgen will enable Synechron to deliver broader, more innovative solutions across these industries.
“This marks a defining step in Synechron’s growth journey,” said Faisal Husain, CEO of Synechron. “ServiceNow is an exceptional platform, and we are eager to help enterprises unlock its full potential by combining our deep industry expertise with the engineering excellence of our new teams.”
Each of the acquired companies adds distinct capabilities to the new practice. RapDev, the world’s largest Datadog partner, enhances observability and monitoring expertise. Waivgen brings leadership as an Appian partner and has developed a vast library of AI agents tailored for the needs of banks, insurers, and global financial institutions. Calitii contributes proven experience in delivering large-scale ServiceNow implementations for some of the world’s biggest banks. Together, their innovative use of AI in solution design and delivery strengthens Synechron’s ability to meet evolving client needs.
The leaders of all three firms emphasized cultural alignment and the opportunity to scale. Tameem Hourani, CEO of RapDev, highlighted the shared entrepreneurial, engineering-driven mindset. Patrick O’Connor, CEO of Calitii, underscored the combined potential to accelerate AI adoption in financial services. Arjun Devadas, CEO of Waivgen, pointed to the chance to bring Waivgen’s AI agent technology to a truly global audience.
Through these strategic acquisitions, Synechron is significantly expanding its capabilities and reinforcing its leadership at the intersection of digital transformation, AI, and enterprise workflow innovation.