SPOTLIGHT ON UX: WHY ISSUERS ARE PRIORITISING DIGITAL EXPERIENCE
2020 saw payments go contactless and e-commerce explode as the globe grappled with the reality of a pandemic. The transformational year has spurred incumbents to seek flexibility from their technology platforms, while retailers and fintechs focus on launching innovative card solutions. Surges in digital and mobile payment methods is highlighting the desire to be ‘top of app’, and technology enablement has become central to firms’ approach to UX and feature design.
Tuesday 13 April 2021 at 15:00 BST