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Edenred launches virtual card solution to accelerate insurance claims payouts

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Edenred Payment Solutions, a UK-based e-money institution, has launched a new Virtual Card Number product designed to help insurance companies speed up claims payments.

Insurance claim processing has traditionally been slow, with claimants often waiting weeks for reimbursements, according to Insurtech Digital.

Research from Sollers Consulting and Ipsos reveals that 63% of UK insurance customers prioritise fast claims handling, highlighting a strong market need for improved payout solutions. Edenred’s new product aims to meet this demand by offering instant virtual card payments.

Edenred’s role in financial technology Edenred Payment Solutions provides embedded finance services to major clients such as Tide, Thinkmoney, Oney, PayByPhone, and Sainsbury’s. The company enables businesses to access e-money accounts and digital payment infrastructure without navigating complex regulatory requirements independently.

Edenred’s Virtual Card Number product allows insurance providers to issue digital payment cards immediately upon claim approval. The virtual cards can be integrated with mobile wallets like Google Pay and Apple Pay, enabling policyholders to pay service providers directly without relying on personal funds.

The system ensures security by allowing insurers to pre-set spending limits and restrict transactions to approved merchants, reducing the risk of fraud. The technology also automates invoice reconciliation, simplifying administrative processes for insurers and improving the claimant experience.

Edenred has already deployed this solution for a multinational French insurance company and states that new implementations can be completed within two months. The development aligns with the broader trend of embedded finance, which is transforming industries like insurance, retail, and transport by integrating financial services into non-financial platforms.

Edenred Payment Solutions managing director Rehana Mitha said, “Virtual cards and embedded finance are transforming the insurance industry by streamlining the claim payout process. These technologies enable instant access to funds; eliminating delays and reducing paperwork for policyholders, while also offering insurers better transparency and fraud prevention tools.

“By simplifying reconciliation, improving security, and tailoring card usage to specific claims, virtual cards deliver significant benefits for both insurers and their customers.

“As one of the most widely used financial products, insurance is ripe for innovation, and we’re excited to help drive this change.”

Edenred Payment Solutions product director Rich Logan added, “Our new Virtual Card System represents a major leap forward in how insurers can handle claims payouts. The ability to integrate seamlessly with existing systems means that insurers can adopt this solution quickly, minimising disruption while maximising impact. We’re proud to be leading this shift towards smarter, faster, and more secure claims processes.”

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