Fiserv, Inc., the world’s leading provider of financial services and payments technology solutions, continues to enhance its core banking platform to deliver greater agility, fundamental resilience better infrastructure and greater scalability, enabling innovation and growth for credit union customers.

One of many Fiserv cloud platforms, Fiserv Portico® enables credit unions to operate more efficiently while meeting the needs of today’s members. More than 500 credit unions currently use the platform.

After recent updates, Portico now operates in a cloud environment in Microsoft Azure. Continuous technology upgrades and third-party integrations enable credit unions to deliver superior digital and direct financial services from anywhere, anytime.

“We are focused on powering credit unions with technology that allows them to operate more efficiently and respond quickly to their members’ changing needs,”

“With the migration of Portico to the cloud, clients will enjoy greater flexibility, with the ability to enhance the experience of both staff and members, and will be able to access additional capabilities via both Fiserv and third party integrations.”

Doug Donofrio, senior vice president and Head of Credit Union Solutions at Fiserv.

The cloud-based deployment model helps financial institutions deliver maximum uptime, helping to deliver consistently great customer experiences to credit unions and their members. Benefits include enhanced monitoring tools, architectural improvements for greater speed and efficiency, tightly monitored controls, and compartmentalized disaster recovery environments, Reduces complexity and potential points of failure.

New Integrations Equip Credit Unions for Innovation

Recent third-party integrations into Portico include MessagePay, a solution that allows credit union members to make self-service ACH and debit card payments for their outstanding debts, and Eltropy, a digital conversation platform that optimizes two-way messaging between members and families. credit unions, with documents generated directly from the Portico platform.

Honolulu Fire Department Federal Credit Union took advantage of MessagePay and Eltropy’s integration with Portico, creating a real-time solution for members to make loan payments and see results immediately in their digital banking applications.

“We pride ourselves on offering unique solutions to our fire department and firefighter membership, equipping them to manage their finances in the ways that are most convenient for them, at any time of the day or night,”

“With Portico at the heart of our credit union, we have the flexibility to quickly respond to our members’ changing needs.”

Guy Usui, CEO, Honolulu Fire Department Federal Credit Union.

Based on a service-oriented architecture, Portico is a trading account processing solution that supports a sophisticated, real-time service desk with a zero-trace infrastructure that delivers unprecedented reliability. Portico supports credit union growth by providing intuitive user experiences, streamlined workflows, and rapid training.

In a world that is changing faster than ever, Fiserv helps its customers deliver solutions for the way people live and work today – lifestyle-driven financial services.