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thefintech

GARTNER PREDICTS 2022: STRATEGIZE FOR THE FUTURE OF FINANCIAL SERVICES

December 07, 2021, 9:00 a.m. EST

Financial services CIOs face an onslaught of changes that were present before the COVID-19 pandemic, which then accelerated and fueled constant evolution as a result of it. Financial services CEOs expect business growth, and all eyes are on the CIO to deliver enhanced technology capabilities to enable a fast growth return. Some financial institutions now complement their direct-to-customer approach by intertwining finance through third-party engagement models.

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thefintech

TOP TRENDS IMPACTING FINANCIAL SERVICES 2021

October 27, 2021 
In 2020, financial services leaders faced unprecedented disruption to their industry. Join our webinar to learn about the major trends that will shape financial services as we move into 2021. These include an uncertain macroeconomic and regulatory environment, growing competition from fintechs and digital giants, increased wallet-spreading among customers, and changing workforce demands. How financial services leaders respond to these trends will define their success in 2021.
thefintech

ADAPT TO EVOLVING BANKING CUSTOMER BEHAVIORS

October 27, 2021 

After a tumultuous 2020 for financial services customers and leaders, financial services business unit executives need to know how last year’s events changed customer needs and behaviors, what stayed the same, and what it all means for the future of banking products, services, and channels. This complimentary webinar draws on surveys administered by Gartner both before and during the COVID-19 pandemic to reveal how retail banking customer behaviors and needs evolved during 2020. Financial services business unit executives will learn what these changes, or lack thereof, mean for moving forward.

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thefintech

OPTIMIZE CLIENT REFERRALS ACROSS BUSINESS LINES TO DRIVE REVENUE

October 27, 2021 

Financial services leaders face the critical challenge of operating in a virtual sales environment where prospects are difficult to find and engage. This makes it challenging to attract new clients and revenue to the organization. One solution is to look close to home: Other business lines within your organization often contain promising pools of potential new customers. These customers already have an established relationship with the firm, potentially increasing the likelihood of conversion. Yet, many leaders have not maximized this challenging opportunity. This complimentary webinar reveals the actions financial services leaders should take to optimize referrals across lines of business and drive growth.

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thefintech

6 MUST HAVE CAPABILITIES TO DELIVER FUTURE FINANCIAL SERVICES VALUE

Oct 27, 2021 

In the past, financial services firms delivered value by helping clients make major financial decisions via a world-class service experience. Now, providers will need to develop a great financial life for their clients by helping them hit their long term objectives through the impact of daily large and small decisions. To deliver this new value going forward, firms must build six new capabilities across technology, talent, and go-to-market strategy. Join this complimentary webinar to learn about the future of client value in financial services, the capabilities required to deliver, and strategies to maintain growth and differentiation in 2021 and beyond.

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